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Course / Course Details

Communication Skills

  • SENIOR ICT ACADEMY image

    By - SENIOR ICT ACADEMY

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Course Requirements

To successfully take this course, participants should meet the following requirements:

Technical Requirements

Device: A computer, laptop, tablet, or smartphone with internet access
Software: Basic word processing software (Microsoft Word, Google Docs, or similar)
Internet: A stable connection for accessing lessons, downloading materials, and participating in discussions
Audio & Video Capability: A microphone and speakers/headphones for listening to lectures and engaging in discussions

Skill Requirements

Basic Computer Skills: Ability to navigate web-based platforms, type documents, and use email
Proficiency in English: Ability to read, write, and communicate effectively in English
Time Commitment: At least 4–6 hours per week for studying, exercises, and assignments

Optional but Recommended

Notebook or Digital Note-Taking App: To jot down key concepts and practice writing exercises
Business Email Account: For practicing professional email writing and communication
Willingness to Learn & Apply New Skills: Active participation in discussions and exercises will enhance the learning experience

By meeting these requirements, learners will be able to fully engage with the course content and develop practical business communication and writing skills. 

Course Description

Effective communication is a vital skill in any professional setting. This Business Communication & Writing course is designed to help learners develop strong verbal and written communication skills for the workplace. Whether you're writing emails, reports, or delivering presentations, this course will provide practical strategies to communicate with clarity, confidence, and professionalism.


Who Is This Course For?

This course is ideal for:
✅ Business professionals looking to enhance workplace communication
✅ Entrepreneurs and business owners who need to communicate effectively with clients and partners
✅ Job seekers wanting to improve their professional writing and interview skills
✅ Students and graduates preparing for a career in business or corporate environments
✅ Anyone interested in improving their business writing and communication skills


What You Will Learn

  • The fundamentals of business communication and why it matters
  • How to structure and format professional business documents
  • Strategies for writing clear, concise, and persuasive emails, reports, and proposals
  • Techniques for verbal and non-verbal communication in business settings
  • Business etiquette and best practices for professional communication
  • How to deliver impactful business presentations and speeches
  • The role of active listening and interpersonal communication in teamwork
  • Conflict resolution and negotiation techniques in professional environments

Course Benefits

📌 Practical Skills – Learn techniques that you can immediately apply in the workplace
📌 Interactive Learning – Engage in case studies, exercises, and real-world applications
📌 Professional Growth – Improve communication skills to boost career opportunities
📌 Certificate of Completion – Showcase your new skills on your resume


Course Format

This course is designed to be flexible and interactive, featuring:
Video Lessons – Engaging tutorials and expert insights
Downloadable Resources – Business templates, sample documents, and guides
Quizzes & Exercises – Test your knowledge with interactive assessments
Discussion Forums – Connect with instructors and fellow learners
Final Project – Apply your learning in a real-world business scenario


Course Requirements

Basic Computer Skills – Familiarity with Microsoft Office, Google Docs, or similar tools
Proficiency in English – Ability to read and write professionally in English
Internet Access – Required for accessing lessons and submitting assignments
Time Commitment – At least 4–6 hours per week for lessons and exercises


Course Outcomes

By the end of this course, you will be able to:
🎯 Write Professional Business Documents – Master emails, reports, proposals, and formal letters
🎯 Enhance Verbal Communication – Improve clarity and confidence in workplace conversations
🎯 Deliver Effective Presentations – Structure and present ideas persuasively
🎯 Understand Business Etiquette – Communicate with professionalism and respect
🎯 Resolve Conflicts & Negotiate Effectively – Learn strategies for handling workplace challenges
🎯 Improve Team Collaboration – Develop strong interpersonal communication skills


This course is perfect for anyone looking to advance their career, improve their communication skills, and become more effective in professional interactions. Enroll today and start mastering business communication! 🚀

Course Outcomes

By the end of this course, learners will be able to:

1. Write Professional Business Documents

✅ Structure and format business emails, reports, proposals, and formal letters
✅ Use clear, concise, and professional language in workplace communication
✅ Apply correct grammar, tone, and business writing styles

2. Enhance Verbal Communication Skills

✅ Communicate effectively in professional settings, meetings, and presentations
✅ Improve clarity, confidence, and persuasiveness in spoken communication
✅ Understand and apply active listening techniques for better workplace interactions

3. Deliver Effective Presentations

✅ Plan, structure, and present business ideas persuasively
✅ Use visual aids and body language to enhance presentations
✅ Engage and connect with an audience confidently

4. Understand Business Etiquette & Professionalism

✅ Use proper email and business communication etiquette
✅ Communicate effectively with colleagues, clients, and stakeholders
✅ Adapt communication styles for different professional scenarios

5. Develop Strong Interpersonal & Team Communication Skills

✅ Improve collaboration and teamwork through effective communication
✅ Handle workplace conflicts professionally using negotiation techniques
✅ Provide constructive feedback and engage in meaningful discussions

6. Apply Critical Thinking in Business Communication

✅ Analyze different business situations and choose the best communication approach
✅ Identify and overcome barriers to effective communication
✅ Adapt messaging to suit different audiences and cultural contexts

By mastering these skills, learners will enhance their professional credibility, career opportunities, and workplace effectiveness.

Course Curriculum

  • 8 chapters
  • 3 lectures
  • 0 quizzes
  • N/A total length
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1 Introduction to Communication Skills
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Communication skills are the abilities we use to share ideas, information, and feelings with others clearly and effectively. They include speaking, listening, writing, and using body language. Good communication helps us build relationships, work well in teams, solve problems, and succeed in both personal and professional life.


2 Communication Skills Lectre One
N/A

Instructor Available


3 Communican Skills Lesson Two
N/A


Instructor

SENIOR ICT ACADEMY

As the Super Admin of our platform, I bring over a decade of experience in managing and leading digital transformation initiatives. My journey began in the tech industry as a developer, and I have since evolved into a strategic leader with a focus on innovation and operational excellence. I am passionate about leveraging technology to solve complex problems and drive organizational growth. Outside of work, I enjoy mentoring aspiring tech professionals and staying updated with the latest industry trends.

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