Privacy policy and cookie policy

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Privacy Policy

Effective Date: 01/01/2023
Last Updated: January 2025

Senior Computer Services International ("SCSI," "we," "our," or "us") operates the online learning platform at learning.scsinternational.org ("the Platform"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access our online courses and services.

1. Information We Collect

We may collect the following types of information:

Personal Details: Your full name, contact numbers, email address, date of birth, and nationality (if provided).
Account Information: Login credentials, profile settings, and enrollment history.
Financial Data: Payment details used during course subscriptions or donations. All payments are securely processed through third-party providers; we do not store full card details.
Educational Data: Course registrations, progress, assessments, certifications, and learning preferences.
Technical Data: IP address, browser type, operating system, device identifiers, and log data.
Communication Data: Messages, inquiries, feedback, or support requests sent to our team.
Cookies and Analytics Data: Usage information collected via cookies or analytics tools to improve services.

2. How We Use Your Information

Your information helps us to:

Create and manage your learner account.
Deliver online courses, exams, and certifications.
Process payments, invoices, and receipts.
Provide academic, technical, and customer support.
Personalize learning experiences based on your activity.
Notify you about platform updates, promotions, and events.
Monitor system performance and ensure platform security.
Comply with legal, regulatory, and accreditation requirements.

3. Legal Basis for Processing

We process your data under the following legal bases:

Contractual necessity: To provide access to our courses and services.
Consent: For sending newsletters, promotions, or optional surveys.
Legitimate interests: To enhance the platform, prevent fraud, and improve education delivery.
Legal obligations: When disclosure is required by applicable laws.

4. Sharing of Information

We do not sell or rent your data. We may share your information only with:

Instructors and administrators to support your learning.
Trusted third-party providers (e.g., payment processors, hosting services, IT support).
Regulatory authorities if legally required.
Affiliated organizations under SCSI for research, reporting, or accreditation purposes.

5. Data Security

We take data protection seriously. Measures include:

Encrypted data transmission (SSL).
Secure servers and firewalls.
Limited access to personal information by authorized staff only.
Regular security audits and system monitoring.

While we apply industry-standard protections, no online system can be guaranteed 100% secure. Users should also keep login credentials safe.

6. Cookies & Tracking

We use cookies and similar technologies to:

Maintain user sessions.
Save login details and preferences.
Track progress and personalize course recommendations.
Analyze platform usage with analytics tools.

You may disable cookies in your browser, but some features may not function correctly.

7. Data Retention

We retain your personal data only as long as necessary:

Active learner accounts remain stored while you use the platform.
Inactive accounts may be deleted after 3 years of inactivity.
Financial and regulatory records are kept in accordance with Ugandan law.

8. Your Rights

As a learner, you have the right to:

Access your personal information.
Correct or update your details.
Request deletion of your account and associated data.
Withdraw consent for marketing communications.
Restrict or object to certain processing activities.
Request a copy of your data in a portable format.

Requests can be made via info@scsinternational.org.

9. Children’s Privacy

The Platform is not intended for children under 13 years. We do not knowingly collect data from children. Parents/guardians may request deletion of such data if discovered.

10. International Users

Although based in Uganda, our services may be accessed globally. By using our platform, you consent to your data being processed in Uganda and other countries where our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through the platform or by email. Continued use after changes means you agree to the revised terms.

12. Contact Us

For questions or privacy-related concerns, please contact us:

📧 info@scsinternational.org
📧 seniorcomputerservicesi@gmail.com
📞 +256 773 276057 | +256 394 504285 | +256 200 969946
📍 Central Office: Kireka, Kampala (Opposite Shell)
📍 Field Office: Gyagenda Complex, Nyendo – Masaka City, Uganda

Shopping Cart

We collect and use cookies to give you the best and most relevant website experience. Kindly accept the cookies. Privacy Policy

When you visit any of our websites, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and manage your preferences. Please note, that blocking some types of cookies may impact your experience of the site and the services we are able to offer

Strictly Necessary

These cookies are necessary for our website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms, or where they’re essential to providing you with a service you have requested. You cannot opt out of these cookies. You can set your browser to block or alert you about these cookies, but if you do, some parts of the site will not then work. These cookies do not store any personally identifiable information
Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site, which helps us optimize your experience. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not be able to use your data in this way.
Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

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